Empatya: putting people at the center
Empatya was born of a deep conviction: human connection is essential to coaching and professional development.
Our mission: to help organizations and their leaders strengthen their interpersonal skills and transform their impact through a structured, immersive training program.
An immersive and engaging approach
Our program combines awareness and action.
Each session begins with an exploration of a key theme, enriched with relevant concepts and reflective exercises. This first step leads to a structured implementation process, where participants integrate what they've learned into their professional reality.
The experience goes far beyond face-to-face sessions. To anchor the learning for the long term, we offer:
- Inspirational readings
- Podcasts and videos
- Challenges and practice
- Clear benchmarks to measure progress
Concrete, measurable impact
Our approach generates tangible results:
- Greater commitment and more motivated teams
- A relationship of trust and closeness with customers and employees
- Embodied leadership and immediate transfer into action
- Increased customer satisfaction and sustained growth
Two passionate experts at the helm of Empatya
Empatya was founded by Benoit Chalifoux and Grégoire Engalicev, two specialists in professional development and human relations.
Benoit Chalifoux
A soft skills expert, Benoit has raised awareness of the importance of interpersonal skills in over 500 organizations across Canada, Africa and Europe.
- Recognized speaker on soft skills, resilience and diversity
- Author of the bestseller Être à son meilleur - L'incroyable pouvoir des habiletés relationnelles
- Graduate of Université Paris Dauphine (EMBA) and ESG UQAM (MBA)
- Dynamic approach combining expertise, humor and tangible impact
- Committed to his community, he has been Chairman of the Board of Directors of the Centre d'apprentissage parallèle de Montréal (CAP) since 2023. This organization supports people living with mental health problems by helping them regain a balanced life through art and art therapy.
Grégoire Engalicev
An expert in sales organization transformation and customer relationship management, Grégoire has over 30 years' experience in sales and management.
- Co-developer of an award-winning program at the Brandon Hall global competition
- Coaches leaders and their teams towards sustainable performance
- MBA graduate from the University of Chicago
- Passionate about cultural diversity and agile collaboration
With Empatya, we build bridges between knowledge and action, between individuals and their ambitions. Because every human connection is an opportunity to grow.


Areas of expertise
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Relationship skills development
Strengthen communication, active listening and the ability to create authentic connections
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Leadership and positive influence
Inspire, mobilize and federate teams around a common vision
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Team commitment and mobilization
Create a climate of trust and lasting collaboration
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Customer experience and trusting relationships
Develop a human-centered approach to building loyalty and generating value
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Relational selling and positive influence
Transform a transaction into a lasting relationship by creating a bond of trust with the customer
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Coaching and supporting leaders
Equipping managers to enhance their impact and relational posture
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Training and knowledge transmission
Designing immersive and engaging training courses
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Change management and organizational transformation
Facilitating the adoption of new practices and embedding a learning culture